Care Now

  • 3 Reviews
Care Now

About Care Now

75
Healthcare Clinic Locations
  • 14856 Preston Road, Dallas, TX, 75254

    CareNow | Urgent Care
    Liz M. Posted on December 18, 2015 | Visited this location December 16, 2015
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    Doctor was rude, condescending, and abrasive

    On 12/16/2015, my 6-year-old child woke up with a pink eye. He has a pediatrician in Fort Worth, but because pink eyes are usually straightforward, I took him to a CareNow to receive prompt care in the area in which we live (Richardson). I visited the 14856 Preston Rd #100 location in Dallas, TX and was greeted by courteous staff members every step of the way until we encountered the doctor, Wanwisa Trombley. Within seconds of walking in, she asked if I was the child’s mother. I said “Yes.” And she commented “Wow, you both look like you’re five years old.” I was completely taken aback by her comment, all I did was mutter a “Wow” and I laughed in disbelief. I found it offensive, uncalled for, unnecessary, and made me feel just really bad. I don’t know anyone who would appreciate such a comment about their appearance which undermines their status as a respectable adult or parent. There really is no good way to take that comment, and I felt immediately uncomfortable about her, the office, and the entire visit which is unfortunate since I was only there seeking medical attention for my child. I know I did not provoke this comment because I am extremely mindful of respecting those around me. I’ve asked friends and family for their opinion and they all agree it was unacceptable and wrong. I will not be going back to this office and I will advise those connected to me of the incident and I hope some attention is called to this kind of abrasive behavior of treating patients badly for no reason.

  • 2401 Monument Road, Jacksonville, FL, 32225

    CareSpot Urgent Care | Urgent Care
    Elizabeth S. Posted on September 08, 2017 | Visited this location August 09, 2017
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    Convenience
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    Very rude people here

    This place is very rude every nurse in there is rude do not come. You can tell they're nurses something and they don't recall you telling them anything of that nature and saying it's not on paperwork so it's not true.

  • 2401 Monument Road, Jacksonville, FL, 32225

    CareSpot Urgent Care | Urgent Care
    Elizabeth S. Posted on September 08, 2017 | Visited this location August 09, 2017
    Quality
    Convenience
    Service
    Wait Time

    Very rude people here

    This place is very rude every nurse in there is rude do not come. You can tell they're nurses something and they don't recall you telling them anything of that nature and saying it's not on paperwork so it's not true.