DO NOT EVEN ATTEMPT TO SEE THIS DOCTOR. GO SOMEWHERE ELSE!!!!!!! They don't even deserve one star. ER visit for my husband. Xray shows 5 broken ribs. ER doctor prescribed just enough pain pills to get him home and to regular doctor. Call them this morning. Filled out form for them to get records from hospital. Fail to tell us that their email system is down so we waste 2 hour waiting. Call back, numerous times. Am finally told they have the records and he can come in but they wouldn't guarantee the dr would prescribe any pain meds, said they believe in some type of "pain management" process. I asked them were they clearly saying that they would not prescribe pain medicine for someone with 5 broken ribs and they said yes, that's correct. Keep in mind that the ONLY thing you can do with broken ribs is stay still and take pain meds and wait for them to heal. We wasted more than 7 hours on the phone with them today going back and forth. It is TRULY AMAZING that these doctors will NOT help someone with broken ribs. They wasted so much of our time that my husband is now without any medicine until we can find another doctor tomorrow. If they had told us earlier in the day that they don't prescribe pain meds, we could have found another doctor today. Instead they wait until after 6pm to tell us that the doctor won't see us and won't prescribe pain meds. This is the absolute most ridiculous excuse for a doctor's office I've ever encountered. A complete waste of time. Worthless. DO NOT EVEN ATTEMPT TO SEE THIS DOCTOR. GO SOMEWHERE ELSE!! STAY AWAY! STAY FAR AWAY!!! (Went to another doctor the next day. My husband got right in and got the help he needed.)